Due to Hygiene concerns we do not allow returns for Bath and Beauty products
You can return or exchange products within 7 days of receiving the order
We charge Rs. 50 per product for return or exchange. In case the product received is defective or wrong then No Charge.
We will arrange for a reverse pickup from your delivery address upon receiving return request
All returns must be in unused condition with all original tags and packaging intact
We will only issue refund within 48 hours of receiving back the product
The product amount will be credited back to you in your Bank in case of COD order. In case of online payment amount will be credited back to the card or account used to make payment
Online refund of shipping and COD charges is not applicable
Please Provide Unboxing Video of the package along with your return request incase there is an issue with the product
Where should I return my product?
Our logistics partner will come to your place to pick up the goods. Incase reverse pickup facility is not available in your area you can courier us the package at the address below
Rigo International Plot no. 116, 2nd Floor DLF Industrial Area Phase-1, Faridabad Haryana-121003
Customer Care No.: +91-9643669057
For any queries you can write to us at wecare@rigo.in
